In order for your company's number users to initiate orders, please designate a person/people from among the fully authorized users who can approve/reject orders.
Authorization for the selected person is granted as follows:
Log in
to Elisa self-service
.
If you have access to multiple customer numbers, select the appropriate customer number.
From the main menu, select “Services and devices”.
At the top of the page, select "Number users' orders".
Proceed to the “Billing and notification channels” page and scroll down until you find Number users' orders. Add the person/people to your company to whom you grant the right to approve number users' orders. Only persons with full authorization can be assigned. Information and instructions about full authorization.
The authorized person will receive notifications via their preferred channel, email or SMS, to find out if a number user has initiated an order. Please enter at least one notification channel!
All number users' orders are active for 7 days. If the authorized person does not approve them within 7 days, they will be automatically rejected and the number user will also receive a notification about this.
To do this, log in
to Elisa self-service
.
If you have access to multiple customer numbers, select the appropriate customer number.
From the main menu, select “Services and devices”.
At the top of the page, select “Number users' orders”.
On this page, all orders submitted by number users are visible. You can either approve or reject them. Approval of SIM card orders is done via the shopping cart, where you can pay for SIM card delivery.
Remember that all orders are active for 7 days!
If you as an employee need to change your package, order a new SIM card, or additional service(s), then .
To do this, log in
to Elisa self-service
.
Select the appropriate customer number.
From the main menu, select “Services and devices”.
Select your mobile number
A detailed view of the number will open, and on this page all orderable services are clickable.
Once you have initiated the order, you must wait for the authorized person's approval.
