Terms and conditions of over-the-air home internet service packages
  1. Wireless home internet plans are plans with a monthly fee charged per number.
  2. The monthly fee is calculated proportionally in the month of joining or terminating the plan, i.e. it corresponds to the number of days active on the network.
  3. The monthly fee also applies during periods when the provision of services to the customer is restricted, i.e. they can only use the services to a limited extent.
  4. In the month of a plan change, the prices and monthly fee of the new plan apply from the date of the plan change.
  5. In exceptional cases, billing for services consumed during the last hours of the final day of the billing period may carry over to the next billing period.
  6. The Simple Home Internet, Practical Home Internet and Unlimited Home Internet plans allow the use of 2G and 4G mobile internet frequencies, depending on which network and SIM card the device supports.
  7. The Low Speed 5G, Standard Speed 5G, Super Speed 5G and Mega Speed 5G plans allow the use of 2G; 4G and 5G mobile internet frequencies, depending on which network and SIM card the device supports.
  8. The monthly fee only includes the use of mobile internet services within Estonia. You can find more information about special-rate services    siit.
  9. The data download speeds of wireless home internet plans depend on the plan and are up to 15Mbit/s (Simple Home Internet), up to 25 Mbit/s (Low Speed 5G), up to 50Mbit/s (Practical Home Internet), up to 100Mbit/s (Standard Speed 5G), up to 300Mbit/s (Super Speed 5G), 500Mbit/s (Unlimited Home Internet; Mega Speed 5G).
  10. The data upload speeds of wireless home internet plans depend on the plan and are up to 3 Mbit/s (Simple Home Internet), up to 5 Mbit/s (Low Speed 5G), up to 20Mbit/s (Practical Home Internet; Standard Speed 5G), up to 40Mbit/s (Super Speed 5G), 50Mbit/s (Unlimited Home Internet; Mega Speed 5G).
  11. The average speeds of wireless home internet plans depend on the selected plan. You can find more information about internet speeds siit .
  12. Mobile data usage is unlimited in the Simple Home Internet, Low Speed 5G, Practical Home Internet, Standard Speed 5G, Super Speed 5G, Unlimited Home Internet and Mega Speed 5G wireless home internet plans.
  13. Wireless home internet plans are not intended for uploading or downloading data via P2P (peer-to-peer - user-to-user) file-sharing programs or M2M (machine-to-machine - device-to-device).
  14. Wireless home internet plans are not intended for activities involving large-scale and continuous data sessions. Elisa reserves the right to restrict or prioritise types of internet connections that place a load on mobile and data networks or disrupt the use of services by other customers or internet service users.
  15. Wireless home internet plans are intended for mobile data use. If you use a wireless home internet SIM card to send messages, sending an SMS within Estonia costs €0.1/message and sending an MMS costs €0.32/message. The wireless internet SIM card cannot be used to make calls.
  16. When using a wireless home internet service plan, the customer undertakes to comply with these service plan terms and conditions as well as the Elisa Eesti AS internet service terms and conditions, which can be viewed siin .
  17. Elisa has the right to unilaterally amend and supplement the terms and conditions of the plans on the grounds and in accordance with the procedure set out in the general terms and conditions for using Elisa services.
  18. All prices include VAT at 24%.