1. The cable internet service packages “Low Speed 25/25”, “ Standard Speed 100/100”, “Super Speed 300/300”, “Hyper Speed 1000/1000”, “Top Speed 2500/2500”, “Low Speed”, “ Standard Speed”, “Super Speed”, “Mega Speed” (hereinafter the Service Package) are packages with a monthly fee.
2. The monthly fee for the Service Package is calculated proportionally in the months of subscription and termination, i.e. it corresponds to the number of days the service was active on the network.
3. The monthly fee also applies during periods when the provision of services to the customer is restricted.
4. Under the Service Package, Elisa Eesti AS (hereinafter Elisa) guarantees the provision of the service at the endpoint to 1 (one) terminal device (cable modem).
5. Using the service requires a network-compatible cable modem supplied by Elisa. Elisa is not responsible for the functioning of the service with the customer's own device that has not been supplied by Elisa.
6. The data download speeds in the Service Package are as follows, depending on the package:
1. up to 25Mbit/s – “Low Speed” and “Low Speed 25/25”
2. up to 100Mbit/s – “Standard Speed” and “Standard Speed 100/100”
3. up to 300Mbit/s – “Super Speed” and “Super Speed 300/300”
4. up to 500Mbit/s – “Mega Speed”
5. up to 1Gbit/s – “Hyper Speed 1000/1000”
6. up to 2.5Gbit/s – “Top Speed 2500/2500”
7. The data upload speeds in the Service Package are as follows, depending on the package:
1. up to 5Mbit/s – “Low Speed”
2. up to 20Mbit/s – “Standard Speed”
3. up to 25Mbit/s – “Low Speed 25/25”
4. up to 40Mbit/s – “Super Speed”
5. up to 50Mbit/s – “Mega Speed”
6. up to 100Mbit/s – “Standard Speed 100/100”
7. up to 300Mbit/s – “Super Speed 100/100”
8. up to 1Gbit/s – “Hyper Speed 1000/1000”
9. up to 2.5Gbit/s – “Top Speed 2500/2500”
8. The average speeds of the Service Package depend on the selected Service Package. You can find more information about internet speeds here .
9. The IP address provided with the cable internet service is external, dynamic.
10. The Service Package includes unlimited internet usage per calendar month.
11. The Service Package is not intended for uploading or downloading data via P2P (peer-to-peer - user-to-user) file-sharing programs or M2M (machine-to-machine - device-to-device).
12. The Service Package is not intended for activities involving large-scale and continuous data communication sessions. Elisa reserves the right to restrict or prioritise types of internet connections that place a burden on cable and data communication networks or disrupt the use of services by other customers or internet service users.
13. Reselling cable internet services to third parties is prohibited.
14. When using the Service Package, the customer undertakes to comply, in addition to these terms and conditions, with the terms and conditions for using the internet service of Elisa Eesti AS, which can be viewed here .
15. Elisa has the right to unilaterally amend and supplement the terms and conditions of the Service Package on the grounds and in accordance with the procedure set out in the general terms and conditions for using Elisa services.