If you have activated call waiting and you receive a call while you are busy with another phone conversation, a call waiting signal will sound on your phone. You can decide whether to put the ongoing call on hold and answer the new call, or continue your current conversation without starting a new call. The call waiting signal is only audible to you, not to your conversation partner.
Until you decide whether to answer or reject the call, the new caller will hear a ringing tone. If you refuse to answer the new call, the ringing tone will stop and the caller will hear the message: "The mobile phone you are calling is currently busy. Please wait or call again in a moment." (Normally, the caller would hear a busy tone in this situation).
You can activate the additional service as follows:
Log in
to Elisa self-service
If you have access to multiple customer numbers, select the customer number for which you want to order the additional service.
From the main menu, select “Services and devices”.
Select the number to which you want to add the additional service.
Find the option “Network services and forwarding”.
From the options, find “Call waiting” and press the “Activate” button.
In addition to Self-service, you can also activate call waiting via:
phone menu: many phones have a menu option to activate the call waiting service, more detailed information can be found in the phone's user manual;
operator code: enter the code on your phone
* 4 3 # (activate call waiting)
# 4 3 # (deactivate call waiting).
