PIN and PUK codes

You can find the PIN and PUK codes in Elisa self-service.

To do this, log in to Elisa self-service .

If you have access to multiple customer numbers, select the customer number under which you want to view the PIN and PUK codes for the number.

From the main menu, select “Services and devices”.

Select the mobile number whose SIM card codes you want to see.

Select “SIM card management”.

You can also view your SIM card's PIN and PUK codes on the SIM card holder.

You can set a new PIN code if you have entered the wrong PIN code three times in a row and the SIM card is locked. You can unlock the SIM card with the PUK1 code and then set a new PIN code.

The SIM card PIN and PUK codes and the Mobile-ID service PIN and PUK codes are different.

You can find the eSIM PIN and PUK codes in Elisa self-service.

To do this, log in to Elisa self-service .

If you have access to multiple customer numbers, select the customer number under which you want to view the eSIM PIN and PUK codes for the number.

From the main menu, select “Services and devices”.

Select the mobile number whose eSIM codes you want to see.

Select “eSim management”.

You can set a new PIN code if you have entered the wrong PIN code three times in a row and the eSIM is locked. You can unlock the eSIM with the PUK1 code and then set a new PIN code.

The eSIM PIN and PUK codes and the Mobile-ID service PIN and PUK codes are different.

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